Troubleshooting

You need to explicitly list the pages in your prompt. BuildFlow looks for a Pages: label or a list of page names like "Home, About, Services, Contact".

Try re-generating with: "Create a 4-page website. Pages: Home, About, Services, Contact"

This usually means the generation timed out. Try:

• Simplify your prompt (fewer sections per generation)
• Break it into steps: generate the basic structure first, then add sections with follow-up prompts
• Refresh the page and try again

AI generation isn't deterministic — the same prompt can produce slightly different results each time. Use follow-up prompts to correct specific details:

• "Change the background to dark navy"
• "The hero section should have a full-width image, not a split layout"
• "Remove the testimonials section"

Free plan: 3 generations/month. Pro plan: 100 generations/month.

Options:

• Upgrade to Pro for 100 generations/month
• Purchase a credit pack for pay-as-you-go generations
• Wait for your monthly counter to reset (resets on your signup anniversary date)

Preview sessions expire after 20 minutes. If you left the tab idle:

1. Click Generate again (this refreshes the preview session)
2. Or click Refresh Preview in the toolbar

Placeholder images from external sources (like Unsplash or Lorem Picsum) may fail if they block the request. To fix:

• Upload your own images using the Images button in the toolbar
• Ask the AI to use a solid color background instead: "Replace broken images with solid gray placeholder boxes"

The preview has a Content Security Policy (CSP) that allows scripts from common CDNs (unpkg, jsdelivr, cdnjs). If a library from an unlisted CDN doesn't load, ask the AI to use an allowed alternative:

"Use the jsdelivr CDN version of Chart.js instead"

• Make sure you're on the Pro or Business plan — Vercel deployment requires an upgrade.
• Disconnect and reconnect your Vercel account in Settings → Integrations.
• Check that your Vercel account has permission to create projects (not a read-only team member).

DNS propagation can take up to 48 hours, though it's usually 5–30 minutes. Check:

• Use whatsmydns.net to see if your records have propagated globally
• Make sure there are no conflicting A or CNAME records for the same hostname
• Clear your browser DNS cache: chrome://net-internals/#dns

The banner is automatically removed for Pro and Business subscribers. Upgrade your plan and republish your site.

Stripe payments are processed instantly. If your plan didn't update:

1. Refresh your dashboard and wait 1–2 minutes (webhooks can be slightly delayed)
2. Check Billing to confirm the payment was received
3. If the issue persists after 10 minutes, contact support with your Stripe payment ID

After a password reset:

• Clear your browser cookies and try again
• Make sure you're using the email address linked to your account (not an alias)
• If you signed up with Google or GitHub, you need to sign in with that provider — password reset won't work for OAuth accounts

Verification links expire after 1 hour. To get a new one:

1. Go to Sign In
2. Sign in with your email and password
3. You'll be prompted to resend the verification email